Floating Teller
Overview
Requires the ability to travel out of state for 1 week to complete the required training for this position.
This position will cover branches in Howard, Anne Arundel, and Prince George's counties.
Provides excellent customer service while accurately performing teller duties, including cashing checks, receiving deposits and processing other transactions as authorized and within policy. Prepares and maintains accurate records and balances all daily transactions. Promotes banking services and directs customers to appropriate employees or departments for specialized services. Responsible for traveling to various bank branches as assigned. Schedule and location may vary from day to day.
ResponsibilitiesEssential Duties
Accurately performs teller transactions in accordance with bank policies and procedures. Routine transactions include but are not limited to deposits, withdrawals, official checks, loan payments and other ancillary services in a timely manner. Responds to customer inquiries on the telephone and in employee adhering to guidance on customer privacy and customer confidentiality. Provides responsive, quality customer service at all times. Adheres to check cashing policies and obtains appropriate approvals on checks over the approved check cashing limit. Balances drawer in a timely fashion. Maintains currency and coin supplies within bank policy limits and security standards. Follows all established security procedures. Maintains balancing records, proof errors and return items within standards acceptable to the bank. Follows policies and procedures for issuing negotiable instruments. Strictly follows requirements of audit and compliance, including currency transaction reporting. Seeks assistance for handling accounts with special alerts and or holds.
Recognizes and demonstrates skills learned by following through on referral opportunities by using open ended questions to generate a two way conversation. Exercises good listening skills such as paraphrasing and asking clarifying questions to identify needs. After identifying need, introduces customer to appropriate branch sales employee or business partner. Possesses sufficient knowledge of the bank's products and services in order to complete a referral to appropriate branch sales employee. Completes and forwards a referral form to appropriate employee. Meets a mutually established quality referral goal. Actively participates in branch sales meetings, sales training and sales coaching.
Contributes to the efficient operation of the branch by performing or assisting with other branch duties such as maintaining branch vault cash, night deposit transactions, maintaining branch logs, opening and closing vault, settling and maintaining ATM. Adheres to schedule by not only arriving, but also being ready to work, on time. Maintains good working relationships with fellow employees to ensure teamwork within the branch and through the bank.
Qualifications
Qualifications:
Education
High School Diploma or equivalent experience.
Experience
6 to 12 months Cash handling. (Required)
EEO Statement Fulton Financial Corporation (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.NMLS.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Requires the ability to travel out of state for 1 week to complete the required training for this position.
This position will cover branches in Howard, Anne Arundel, and Prince George's counties.
Provides excellent customer service while accurately performing teller duties, including cashing checks, receiving deposits and processing other transactions as authorized and within policy. Prepares and maintains accurate records and balances all daily transactions. Promotes banking services and directs customers to appropriate employees or departments for specialized services. Responsible for traveling to various bank branches as assigned. Schedule and location may vary from day to day.
ResponsibilitiesEssential Duties
Accurately performs teller transactions in accordance with bank policies and procedures. Routine transactions include but are not limited to deposits, withdrawals, official checks, loan payments and other ancillary services in a timely manner. Responds to customer inquiries on the telephone and in employee adhering to guidance on customer privacy and customer confidentiality. Provides responsive, quality customer service at all times. Adheres to check cashing policies and obtains appropriate approvals on checks over the approved check cashing limit. Balances drawer in a timely fashion. Maintains currency and coin supplies within bank policy limits and security standards. Follows all established security procedures. Maintains balancing records, proof errors and return items within standards acceptable to the bank. Follows policies and procedures for issuing negotiable instruments. Strictly follows requirements of audit and compliance, including currency transaction reporting. Seeks assistance for handling accounts with special alerts and or holds.
Recognizes and demonstrates skills learned by following through on referral opportunities by using open ended questions to generate a two way conversation. Exercises good listening skills such as paraphrasing and asking clarifying questions to identify needs. After identifying need, introduces customer to appropriate branch sales employee or business partner. Possesses sufficient knowledge of the bank's products and services in order to complete a referral to appropriate branch sales employee. Completes and forwards a referral form to appropriate employee. Meets a mutually established quality referral goal. Actively participates in branch sales meetings, sales training and sales coaching.
Contributes to the efficient operation of the branch by performing or assisting with other branch duties such as maintaining branch vault cash, night deposit transactions, maintaining branch logs, opening and closing vault, settling and maintaining ATM. Adheres to schedule by not only arriving, but also being ready to work, on time. Maintains good working relationships with fellow employees to ensure teamwork within the branch and through the bank.
Qualifications
Qualifications:
Education
High School Diploma or equivalent experience.
Experience
6 to 12 months Cash handling. (Required)
EEO Statement Fulton Financial Corporation (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.NMLS.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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