TownePlace Suites Arundel Mills
Job
Summary:
The WEEKEND Breakfast Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.
Responsibilities:
Qualifications:
Ability to perform job function with attention to detail speed and accuracyHigh School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidaysMust meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by propertyMust be able to obtain and provide Food Handlers card as required by city/county/stateMust be able to evaluate and select among alternative courses of action quickly and accurately.
Ability to handle stressful situations in a calm professional mannerUnderstanding of hotel products and guest servicesDemonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.
Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquetteAbility to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividingAbility to read comprehend and write simple instructions and/or short correspondence and memosAbility to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy
Responsibilities:
Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stayGreet and seat guests at appropriate tables in a timely manner.
Ensure quality control of menus with regard to cleanliness and appearance.
Clear clean and reset tables/hotel spaces per client request or management instructionEnsuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shiftAccommodate any special requests made by a guest or offer appropriate alternatives.
Communicate with all departments regarding in house VIPs and any special requests/needsSupport all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areasAbility to answer the telephone according to standards.
Have a complete knowledge of standards of service for receiving a room service order.
Have a thorough knowledge of menus and current specials in all applicable departments.
Carry out cashiering functions in closing checks and end of shift paperwork.
Perform opening and closing procedures and side work duties according to station rotation assignment.
Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to doPerform any other duties or attend meetings as requested by management.
Property Details:
TownePlace Suites Arundel Mills BWI Airport is an all-suite, extended-stay Hanover, MD, hotel.
Located near Ft.
Meade Maryland, the cities of Baltimore, Annapolis and Washington, DC.
Our All Suite hotel is also centrally located near many of the area's major corporations including Northrop Grumman, Mitre, Verizon, Oakwood and Liberty Mutual.
Guests can enjoy fully equipped kitchens, free wireless Internet, 32-inch flat-panel TV.
Some of our Suites have separate living and sleeping areas.
We offer a free hotel shuttle to nearby world class shopping at Arundel Mills Malls and entertainment at Maryland LIVE! Casino.
We offer free breakfast buffet and local calls plus our complimentary shuttle service to BWI Airport and BWI AMTRAK station.
Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.
Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time Off Employee Assistance Program401k Retirement PlanAbout the Company:
TownePlace Suites Arundel Mills.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The WEEKEND Breakfast Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.
Responsibilities:
Qualifications:
Ability to perform job function with attention to detail speed and accuracyHigh School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidaysMust meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by propertyMust be able to obtain and provide Food Handlers card as required by city/county/stateMust be able to evaluate and select among alternative courses of action quickly and accurately.
Ability to handle stressful situations in a calm professional mannerUnderstanding of hotel products and guest servicesDemonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.
Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquetteAbility to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividingAbility to read comprehend and write simple instructions and/or short correspondence and memosAbility to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy
Responsibilities:
Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stayGreet and seat guests at appropriate tables in a timely manner.
Ensure quality control of menus with regard to cleanliness and appearance.
Clear clean and reset tables/hotel spaces per client request or management instructionEnsuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shiftAccommodate any special requests made by a guest or offer appropriate alternatives.
Communicate with all departments regarding in house VIPs and any special requests/needsSupport all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areasAbility to answer the telephone according to standards.
Have a complete knowledge of standards of service for receiving a room service order.
Have a thorough knowledge of menus and current specials in all applicable departments.
Carry out cashiering functions in closing checks and end of shift paperwork.
Perform opening and closing procedures and side work duties according to station rotation assignment.
Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to doPerform any other duties or attend meetings as requested by management.
Property Details:
TownePlace Suites Arundel Mills BWI Airport is an all-suite, extended-stay Hanover, MD, hotel.
Located near Ft.
Meade Maryland, the cities of Baltimore, Annapolis and Washington, DC.
Our All Suite hotel is also centrally located near many of the area's major corporations including Northrop Grumman, Mitre, Verizon, Oakwood and Liberty Mutual.
Guests can enjoy fully equipped kitchens, free wireless Internet, 32-inch flat-panel TV.
Some of our Suites have separate living and sleeping areas.
We offer a free hotel shuttle to nearby world class shopping at Arundel Mills Malls and entertainment at Maryland LIVE! Casino.
We offer free breakfast buffet and local calls plus our complimentary shuttle service to BWI Airport and BWI AMTRAK station.
Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.
Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time Off Employee Assistance Program401k Retirement PlanAbout the Company:
TownePlace Suites Arundel Mills.
Estimated Salary: $20 to $28 per hour based on qualifications.
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