Assistant Store Manager
Description:
The Assistant Store Leader position is responsible for implementing workflow procedures based on direction from the Store Leader.
Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of their store.
They will also be required to lead the daily operations of the store and retail team in the Store Leader's absence, and to otherwise assist the Store Leader as required.
The desired candidate will be a person who would create a positive store culture by treating employees fairly and with respect.
Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.
Duties and
Responsibilities:
oEnsure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service) oAdhere to the execution of established Royal Farms rules, policies, procedures, and systems and reports concerns to the Store Leader and when applicable, the District Leader and Human Resources oWorks closely with the Store Leader to train new employees on proper safety procedures and use of personal protective equipment.
Conduct ongoing training of any new material or safety related procedures.
oAssist the Store Leader with assembling an effective retail team through recruiting, training and development, and timely performance feedback oMonitor and analyze business processes and results to profitably achieve Royal Farms goals oEnsure the proper execution of all Royal Farms marketing programs oConnect with the community in which we operate to establish positive relationships oAdhere to company policy for checking in external and internal vendors oProvide leadership to their retail team members that ensures a pleasant customer service experience oRecognize employees that adhere to the company's standards and recommend to the Store Leader employees who may be suited for promotion oResolution oriented in all Employee Relations (ER) activities oEnsure the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, cash, etc.
) oComplete other tasks as assignedQualificationsThe ideal candidate for the Assistant Store Leader position will:
oHave consistently demonstrated strong leadership skills oPossess strong written, verbal, and interpersonal communication skills oPossess strong supervisory and organizational skills oHave at least 1 year fast food/retail management experience.
oHave earned a high school diploma or GED o2-year college degree preferred oUtilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills.
oFood Safety Certification preferredRequirements:
oBe at least 18 years oldoMust be able to travel as requiredoMust be available to work all shifts, weekends, and holidays based on business needs.
oBe able to lift, bend, and stand as many as eight hours per dayoBe able to lift and carry 50 lbsAdditional Info:
Direct reportsRetail team members Recommended Skills Accounting Analytical Assembly And Installation Business Mathematics Business Processes Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
The Assistant Store Leader position is responsible for implementing workflow procedures based on direction from the Store Leader.
Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of their store.
They will also be required to lead the daily operations of the store and retail team in the Store Leader's absence, and to otherwise assist the Store Leader as required.
The desired candidate will be a person who would create a positive store culture by treating employees fairly and with respect.
Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.
Duties and
Responsibilities:
oEnsure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service) oAdhere to the execution of established Royal Farms rules, policies, procedures, and systems and reports concerns to the Store Leader and when applicable, the District Leader and Human Resources oWorks closely with the Store Leader to train new employees on proper safety procedures and use of personal protective equipment.
Conduct ongoing training of any new material or safety related procedures.
oAssist the Store Leader with assembling an effective retail team through recruiting, training and development, and timely performance feedback oMonitor and analyze business processes and results to profitably achieve Royal Farms goals oEnsure the proper execution of all Royal Farms marketing programs oConnect with the community in which we operate to establish positive relationships oAdhere to company policy for checking in external and internal vendors oProvide leadership to their retail team members that ensures a pleasant customer service experience oRecognize employees that adhere to the company's standards and recommend to the Store Leader employees who may be suited for promotion oResolution oriented in all Employee Relations (ER) activities oEnsure the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, cash, etc.
) oComplete other tasks as assignedQualificationsThe ideal candidate for the Assistant Store Leader position will:
oHave consistently demonstrated strong leadership skills oPossess strong written, verbal, and interpersonal communication skills oPossess strong supervisory and organizational skills oHave at least 1 year fast food/retail management experience.
oHave earned a high school diploma or GED o2-year college degree preferred oUtilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills.
oFood Safety Certification preferredRequirements:
oBe at least 18 years oldoMust be able to travel as requiredoMust be available to work all shifts, weekends, and holidays based on business needs.
oBe able to lift, bend, and stand as many as eight hours per dayoBe able to lift and carry 50 lbsAdditional Info:
Direct reportsRetail team members Recommended Skills Accounting Analytical Assembly And Installation Business Mathematics Business Processes Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
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